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Modular Customer Loyalty Platform

Q: What types of loyalty programs can SnippLoyalty support?

Snipp’s modular platform supports a wide range of loyalty programs including points-based, tiered, earn & burn, referral-based, purchase and non-purchase based, subscription, and B2C, B2B2C, and B2B/channel programs. It also supports GWP, sweepstakes, rebates, and instant wins via its integrated promotions engine, and is built for multi-language, multi-country, and multi-currency deployments.

Q: What data and insights are available from Snipp Loyalty?

Snipp Loyalty provides rich purchase-level insights (SKU data, store performance, basket analysis) and behavioural analytics (segmentation, churn prediction, CLV, sentiment analysis). Brands can also track ROI, KPIs, and optimise performance via interactive dashboards and AI-powered reporting.

Q: What type of rewards does Snipp Loyalty offer?

Snipp Loyalty offers digital and physical gift cards, cashback (PayPal, pre-paid cards, direct deposits), branded merchandise, experiential rewards, and charity donations. These rewards are delivered via a turnkey platform or embedded within a brand’s own infrastructure.

Q: How does Snipp’s Loyalty platform prevent fraud and misuse?

Snipp uses CORRAL, an AI-driven fraud prevention solution that combines anomaly detection, automated compliance checks, and pattern-based abuse mitigation. It protects loyalty investments by identifying suspicious redemptions and enforcing program rules in real time.

Q: What support does Snipp Loyalty offer during program setup and management?

Snipp provides end-to-end support including strategy, program design, project and customer management, integrated rollout plans, and ROI analysis – ensuring brands are supported through every stage of the loyalty program lifecycle.

Q: What types of third-party systems can be integrated into a Snipp Loyalty program?

Snipp Loyalty integrates with ERP (e.g. SAP), CRM (e.g. Salesforce), ESPs (e.g. Mailchimp), ecommerce (e.g. Shopify), CDPs (e.g. Segment), POS systems, reward providers (e.g. PayPal), and more – via API or batch uploads.

Q: What is the typical Loyalty program implementation timeline and process?

Snipp’s implementation process spans five stages: Discover (pre-sales, solutioning), Define (requirements, KPIs, best practices), Design (UX, communications), Develop (build, testing, training), and Deploy (soft launch, optimisation). Timeline: ~20–26 weeks from definition to full launch, followed by continuous support.

Q: What compliance and certifications does the Snipp Loyalty platform have?

Snipp Loyalty is ISO 27001 certified, SOC 2 Type II compliant, and adheres to GDPR and CCPA standards – ensuring robust data protection, privacy, and regulatory compliance for secure loyalty program management.

Attract, engage, and retain customers with comprehensive plug-and-play loyalty software.

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Product Sheet

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Explore our B2B Loyalty Platform

Our innovative, cloud-based customer loyalty program software for B2B and B2C busineses is not just about consumer loyalty – it's about creating customer acquisition and engagement hubs for your brand. With deep expertise in loyalty and AI, Snipp empowers brands to deliver omnichannel, hyper-personalized rewards and experiences while enhancing operational efficiencies and reducing fraud. Available in modules based on your business needs, our SaaS loyalty platform is structured around core features that no loyalty program today should be without – receipt processing, real-time transaction processing, technology integrations, online rewards, data collection & analytics, fraud prevention, and more.

SnippLoyalty Modular Customer Acquisition & Retention Hub

A comprehensive and flexible enterprise SaaS loyalty platform with the flexibility to layer different earn-and-burn mechanisms and full tech stack or modular components as needed.

COMPLEX EARNING RULES

Recognize & reward engagement activities + spend

REWARDS

Aspirational & relevant rewards + rewards distribution

EPOS INTEGRATION-BASED

Programs to drive consumer participation

DATA

Collect, analyze & utilize data to provide enhanced experiences

PURCHASE VALIDATION

Receipt, E-commerce, POS. Consumer-friendly method

CONNECT TO & FROM VARIOUS SYSTEMS

Integrate member portal into eShop/Website/App

--------------- Unified Data Sets, Enabling Intelligent Decision Making ---------------

SnippLoyalty Hub - Modules

screenshot-app.hubspot.com-2020.11.19-10_36_42

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Highlights

Seamless Integration

Receipt API
EPOS API
CLO API
Gift-card API
Member API

Member Portal

Registration
Loyalty status
Activity overview
Member specific offers
Engagement options
Promotions
Reward status

Exhaustive Earn-and-burn Options

Registration & tenure
Data capture
Transactions
Education & content
Advocacy
Channel engagement
Lifestyle engagement
Relevant rewards

Dynamic Benefit Management

Member data
Points lifecycle
Promotions overlay
Rewards

Segmentation & Personalization

Identification & segmentation using each data point
Tracking of behavior/performance by segment

Third Party Integrations (Batch or API integration)

ERP (E.g. SAP) CRM (E.g. Salesforce)
Marketing Clouds (E.g. Adobe, Oracle)
Email systems
Credit check
Address validation

Reporting – Insights & Analytics

Products purchased: Breakdown of purchased products by products, week, and member information

Member details: Shows a view/breakdown of registered members and associated data collected during registration

Store details: Which stores are performing best by brand/region/location

General: Further breakdown of products by date and member age range

We also provide an advanced level of basket analysis captured from first party shopping data that includes transcription, brand identification, and categorization of receipts.

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Key Features

Market-leading receipt validation

POS integrations

API for integration with third-party apps and software

Extensive reporting & analytics

White-labeled loyalty app options

POS social media interfaces

Fully-integrated promotions engine

Cloud-based Platform as a Service (PaaS)

Pre-integrated Rewards Store

Fraud detection and prevention

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Services

SnippLoyalty Cases

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SnippLoyalty FAQs

What types of loyalty programs can SnippLoyalty support?

Snipp's industry agnostic, flexible, and modular customer loyalty platform supports all types of loyalty programs based on your requirements, including:

Points-based loyalty programs
Tiered loyalty programs
Earn & burn loyalty programs
Purchase and non-purchase-based loyalty programs
Subscription-based loyalty programs
Referral-based loyalty programs
Retail loyalty programs
B2C, B2B2C, and B2B/channel loyalty programs

SnippLoyalty also supports various activations through a fully integrated promotions engine. This includes GWP, sweepstakes, cash-back, instant win, social, and Rebate/cash-back – allowing brands to layer limited-time or targeted promotions within the loyalty program.

The SnippLoyalty platform also supports multiple languages, countries, and currencies.

What support does SnippLoyalty offer during program setup and management?

Snipp provides comprehensive support, including:

Strategy planning
Program design
Project management
Customer service
Integrated project plans
ROI analysis and financial modelling

What data and insights are available from SnippLoyalty?

SnippLoyalty enable brands to make data-driven decisions, enhance customer experiences, and drive long-term loyalty.

At purchase level, we help you analyze entire purchase histories to understand buying patterns and preferences, and identify cross-category purchase trends and basket-level insights.

SKU-level purchase data by product, week, and member
Store performance, broken down by brand, region, or location
Member details, including data collected during registration
Advanced basket analysis with transcription, brand identification, and categorization of receipts, presented in an interactive, dynamic report.

At behavior level, our advanced AI powered intelligent customer segmentation and personalization capabilities enable highly targeted experiences, including:

Engagement scoring
Redemption patterns
Churn prediction
Customer lifetime value (CLV)
Predictive analytics
Feedback and sentiment analysis

We provide overall ROI and performance metrics to:

Evaluate the return on investment for loyalty initiatives
Monitor key performance indicators (KPIs) to assess program success and areas for improvement

What type of rewards does SnippLoyalty offer?

SnippLoyalty offers a wide variety of rewards including but not limited to:

Digital & physical gift cards – retail & e-commerce
Cash back via pre-paid card, PayPal,
direct deposit to bank account, Venmo, physical & digital checks
Custom-branded physical products – fashion & accessories, baby & kids, beauty, health & fitness, books, magazines & subscriptions, appliances, electronics, and more
Experiential rewards – holidays, concerts, movies, restaurants, wellness, gaming, etc.
Cause-based – gifts, donations to charities

Available via our flexible and turnkey rewards platform and implementable via microsite for full-functional rewards delivery or integrated into your infrastructure.

What types of third-party systems can be integrated into a SnippLoyalty program?

SnippLoyalty integrates with a number of third-party platforms, such as:

ERP – Enterprise resource planning systems (e.g. SAP)
CRM – Customer relationship management systems (e.g. Salesforce)
Marketing clouds/services (e.g. Oracle)
Email service providers (e.g. Mailchimp)
E-commerce solutions (e.g. Shopify)
CDP – Customer data platforms (e.g. Segment)
POS – Point of sale systems (e.g. Micros)
Fulfillment systems
Credit check services
Digital reward ecosystems (e.g. PayPal)
Custom client systems dealer networks
Gamification partners

...and others, via Batch or API Integration.

What is the typical Loyalty program implementation timeline and process?

Discover:

Pre-sales process, RFP, tech calls (client/Snipp)
Blueprinting process (if required)
Review solutions in order of implementation; review initial requirements, goals, KPIs, etc.

Define: 4-5 weeks

Program requirements defined, program structure, feature requirement analysis
Economic impact, technology, data, integrations planning
Best practices reviewed, implementation plan, timelines defined

Design: 4-5 weeks

User flows created
Public pages, dashboard, calls to action
Setup communication (marketing emails/SMS, etc.)

Develop: 10-12 weeks

Program development, design, user-testing along with client IT, privacy & legal review, implementation
Training plan and roll out strategy (as required)

Deploy: 2-4 weeks

Soft launch, testing, fixes, QA process, etc.
Program goes live and member enrollment/engagement strategies begin

Deliver:

Ongoing management, consulting, and strategy support as aligned
Continuous program optimization based on key learnings, member & client feedback

How does Snipp’s Loyalty platform prevent fraud and misuse?

Snipp safeguards programs with CORRAL, an advanced Anti-Fraud AI Solution – a comprehensive system designed to detect, prevent, and mitigate various forms of fraudulent activities.

We leverage advanced machine learning algorithms, AI, and real-time monitoring, to offer a proactive shield against the ever-evolving threat of fraud across multiple channels and touch points.

SnippLoyalty helps protect your investment and maintain program integrity through:

AI-driven anomaly detection – Identify fraudulent transactions and suspicious redemptions.
Automated compliance checks – Ensure adherence to program rules and regulatory requirements.
Pattern-based abuse prevention – Detect and mitigate account gaming or multiple account fraud.

What compliance and certifications does the SnippLoyalty platform have?

The SnippLoyalty platform adheres to industry best practices and complies with relevant data security, privacy, and regulatory standards to protect customer data and ensure fair practices.

Our certifications demonstrate our commitment to secure, transparent, and reliable program management:

Complies with requirements of ISO 27001
SOC 2 Type II compliance
GDPR Compliant
CCPA Compliant

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Go Beyond Loyalty

See our modular customer loyalty platform in action and discover how you can build deeper connections with your customers.

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Talk to Sales

Modular Customer Loyalty Platform

Request a Demo

Looking to engage distributors & channel partners?

Explore our B2B Loyalty Platform

SnippLoyalty Modular Customer Acquisition & Retention Hub

COMPLEX EARNING RULES

Recognize & reward engagement activities + spend

REWARDS

Aspirational & relevant rewards + rewards distribution

EPOS INTEGRATION-BASED

Programs to drive consumer participation

DATA

Collect, analyze & utilize data to provide enhanced experiences

PURCHASE VALIDATION

Receipt, E-commerce, POS. Consumer-friendly method

CONNECT TO & FROM VARIOUS SYSTEMS

Integrate member portal into eShop/Website/App

--------------- Unified Data Sets, Enabling Intelligent Decision Making ---------------

SnippLoyalty Hub - Modules

Highlights

Seamless Integration

Member Portal

Exhaustive Earn-and-burn Options

Dynamic Benefit Management

Segmentation & Personalization

Third Party Integrations (Batch or API integration)

Reporting – Insights & Analytics

Key Features

Market-leading receipt validation

POS integrations

API for integration with third-party apps and software

Extensive reporting & analytics

White-labeled loyalty app options

POS social media interfaces

Fully-integrated promotions engine

Cloud-based Platform as a Service (PaaS)

Pre-integrated Rewards Store

Fraud detection and prevention

Services

SnippLoyalty Cases

SnippLoyalty FAQs

Go Beyond Loyalty

Request a Demo

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