Sika wanted to grow brand awareness, sales and loyalty amongst distributors and retailers in Indonesia while collecting customer data. Also matching sell-out with sell-in was a needs Sika had to deeper understand Distributors efficiencies and Retailers interest in pushing for Sika product in the region.
Snipp built a robust B2B loyalty program that included
- 2 Distinct Programs/dashboards dedicated to Distributors and Retailers.
- Delivery Notes Processing to unlock Distributors sales to specific Retailers
- Points based Loyalty program
- Benefit Management - Promotions
- Tiered Reward System Management
- Digital Reward Catalogue
- Program Management
- Third party API integration with Salesforce, Sprinklr, Pardot, CIAM
- Customer Service support
- Reporting - SKU level sales data by region / by distributor / by retailer
Snipp Solutions: Snipp Loyalty, Receipt Processing